Privacy policy

Privacy policy regarding personal data

his policy is issued by S.A. Delhez, Zoning les Plenesses, rue Grondal 8, 4890 Thimister, registration number: BE 0419 795 115

The purpose of this privacy policy is to inform you about what information we collect, why we collect it, and what we use it for. As the data controller, Delhez takes data processing very seriously.

1.1. Data disclosed by you

Newsletter subscription
When users subscribe to our newsletter, they provide us with the following information: email address.

If you opted to receive newsletters from Delhez when you registered on the website, you can amend your choice if you change your mind.

Contact form
If you have a question for our sales team, a technical question, or if you submit an application through the contact form, we will collect the following information: first name, last name, telephone, email, company, address, city, and postcode.
This information is needed to help us to understand your question and guarantee a rapid response from the right person.

1.2. Automatically collected data
Our website uses cookies. These cookies are saved on your computer, tablet, or smartphone. Their purpose is to remember your preferences while you use our website. There are several types of cookie:
Technical cookies
These cookies personalize the user experience by remembering your preferences. Our website uses the following cookies: language cookies and acceptance of cookies.
The objective of these cookies is to prevent you from having to re-enter your preferences on subsequent visits to our website.

Third-party cookies
These cookies improve the content and functionality of the website via Google Analytics (see Google’s privacy policy and data protection policy).

What are cookies?
A “cookie” is a small file containing letters and numbers that is stored on your browser or your computer’s hard drive. Cookies allow us to remember your preferences while you use our website.
Unless your browser is configured to refuse cookies, our system will automatically set cookies as you visit our website.

You have the right to access any information about yourself and request a copy of any information about you that we are storing.
If your personal data have changed, you can ask us to rectify, supplement, or delete any outdated, incorrect, or incomplete data that we hold about you:
• by sending an email to:
• or a letter to: S.A. Delhez, Zoning les Plenesses, rue Grondal 8, 4890 Thimister

You also have the right to limit the processing of your data or submit an opposition to the processing of your personal data.
We will make every effort to comply with your request within a reasonable timeframe and always within the legally specified deadlines.

You have the right to access your personal data at any time, as well as the right to rectify, modify, or delete them.

You also have the right to data portability. This means that you are entitled to receive your personal data in a structured, machine-readable format, and you are entitled to request that we transmit these data to another data controller.

It is important to emphasize that our products/services are reserved for professional customers and will require you to provide your VAT number.